Terms and Conditions Effective Date:01/01/2025 Welcome to House of Bling. You agree to the following terms and conditions when purchasing from our retail location or online. Please read them carefully. --- 1. Return Policy We are committed to customer satisfaction. If you are not completely satisfied with your purchase, you may return the item under the following conditions: Return Period: Items must be returned within "15 calendar days" from the date of purchase. Condition of Items: To qualify for a full refund, items must be: * In original condition * Unworn and unused * Accompanied by original tags, packaging, and receipt * Non-Returnable Items: Custom-made, engraved, or special-order items are final sale and not eligible for return or exchange. 2. Restocking Fee A 25% restocking fee will apply to returned items that: * Show signs of wear or use. * Are missing original tags or packaging * Are determined to be damaged or altered after purchase This fee will be deducted from the total refund amount. 3. Refunds * Approved refunds will be issued to the original form of payment. * Please allow 5–7 business days for the refund to reflect in your account. * If the original payment method is unavailable or missing reciept, store credit may be issued at our discretion with ID Proof. 4. Exchanges * Exchanges are allowed within the 15-day return window, subject to item availability and condition. * Any price difference between exchanged items will be adjusted accordingly. 5. In-Store Purchases Only These terms apply exclusively to purchases made at our retail location and online orders. 6. Modifications House of Bling reserves the right to update or modify these Terms and Conditions at any time without prior notice. The latest version will always be available in-store upon request. For questions or concerns, please contact us at: House of Bling 4801 Outer Loop, Store 329, Louisville, KY 40219 Phone:502.713.2500 Info@houseofbling.co Thank you for shopping at House of Bling - Your trusted jewelry store.